Growth of E-commerce
The fast development of telecommunications technology in the past few years has altered many aspects of customers lives, consisting their purchasing method Consumers are moving towards e-commerce, namely the buying and selling of products and services through the digital medium. The most well-known form of e-commerce is online shopping also referred as the business to consumer e-commerce (B2C), where customers can order various products which they can receive by courier or postal mail. Another category of e-commerce focuses on the interaction between the companies, called a business to business e-commerce (B2B). The third category of e-commerce focuses on communication from consumer to consumer (C2C), or other similar websites.People are getting dependent over e-commerce as it is convenient and simple. These websites cater a large number of products and services for the buyers so that they could select the item they want to buy. India is a fastest growing economy, here e-commerce is flourishing rapidly, more than 60% of the citizen shop online as they get the best price than the market and the services which e-commerce websites offer are highly remarkable.Whereas business is concern e-commerce market is profitable and largely famous on the wide platform.
E-commerce trends in Online growth
Since the time of development, there are numerous changes which have taken place in the e-commerce industry, these changes have increased the growth of the online market. There are enormous key aspects which have to expand the exposure of the e-commerce market some of the points are as follows.
Digital payment option: As the cashless payment is introduced now costumers can make payment through online pin and fingerAs many things have got digitized numerous other payment have taken place.
The emergence of fast delivery: The delivery of e-commerce is precise, the customers can expect to get their order delivery in a day or two.
E-commerce is getting personalized: To You can keep your selected item in your e-commerce account, this would help you to make payment as per your convenience, you need search for the item again and again when you log in to the website.
Introducing Chatbots: With the help of chatbots the companies can easily target the audience, they can see what actually the audience looking for, through chatbots.